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FAQs

General Faqs

What do I do if I don't receive my download?
Check your spam or junk folder first, as automated emails can occasionally be filtered there. If it's still not there, contact us at info@equicademy.co with your order details and we will resolve it promptly.
Do I need a specific app to read it?
No. PDFs can be opened on any device without specialist software. Most phones and tablets will open it automatically, or you can use a free app such as Adobe Acrobat Reader.
What format are the eBooks in?
All our eBooks are delivered as PDF files, compatible with any device phone, tablet, laptop, or desktop.
How do I receive my eBook after purchase?
Once your payment is confirmed, you will receive an email with a secure download link within minutes. Simply click the link, download your file, and you are ready to go. Nothing is shipped physically.

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